Tenium for large accounts, gaps included
If you need more than 1000 monitors, yearly invoicing or a data processing agreement, this page lists what we can do today and what we cannot. It is the whole offer.
What is available today
More monitors, by quote
Agency covers 1000 monitors for $59 a month. Above that we quote a volume price per monitor. Pricing stays per monitor, not per seat.
Yearly billing in US dollars
Yearly billing saves up to 17% and every payment gets a numbered invoice.
Data processing agreement
A DPA is available on request. The current text is a draft that counsel has not reviewed yet, so it is not signed as it stands.
Everything on the Agency plan
30 s checks from 2 regions, unlimited seats and status pages, client workspaces, per-client PDF reports, white-label status pages on your domain, escalation, 24 months of history and a read and write REST API.
Published checker IPs
Allow-list our checkers with the published IP list, which also comes as a JSON feed for firewall automation.
Support by e-mail
You write to a person at [email protected] and we usually answer within one working day. There is no phone line and no round-the-clock support desk.
What is not available
Procurement teams ask for these. We would rather you hear it here than after you have signed.
Single sign-on (SAML, OIDC)
Sign-in is e-mail and password, or Google and GitHub. SSO is not built and we do not promise a date.
SOC 2 report
We hold no SOC 2 report and no ISO 27001 certificate. The security page lists what is built and verified.
Contractual uptime SLA
We do not publish an uptime guarantee for Tenium itself, so we will not put one in a contract we cannot back.
SMS and voice alerts
Alerts go to e-mail, Telegram, chat apps and signed webhooks. SMS and voice calls are not planned, see the roadmap.
How buying works
- Tell us roughly how many monitors and which check types you need, with the form below or by e-mail.
- We reply with a price per monitor and the yearly total in US dollars. Nothing is billed before you accept.
- If you need a DPA, ask for it in the same message.
Ask for a quote
Enterprise questions
Do you offer an uptime SLA?
Not today. We do not publish an uptime guarantee for Tenium itself and we will not sign one we cannot back. If a contract needs one, tell us what it must say and we will answer honestly.
Is SSO available?
No. Sign-in is e-mail and password, or Google and GitHub. SAML and OIDC single sign-on are not built and there is no promised date.
Do you have SOC 2 or ISO 27001?
No. We hold no SOC 2 report and no ISO 27001 certificate. The security page states what is built and what is not.
Can I get a data processing agreement?
Yes, on request. The current text is a draft on the DPA page and has not been reviewed by counsel, so ask us before you rely on it.
Can I pay by bank transfer?
Card payment is what we support today. If a transfer matters for your purchase, say so in your message and we will tell you plainly whether we can do it.
Start monitoring in two minutes
30 monitors free, forever. No credit card. Moving from UptimeRobot? Import your monitors in one click with a read-only API key.