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What Tenium does besides checking URLs
Confirmation, status pages, reports, client access and alert routing, in the order you tend to need them.
The short tour
A monitor is the easy part: request a URL, record what came back. The work that decides whether a monitoring tool is pleasant to live with happens around that request. Who gets told, and after how long. Whether a flaky route from one data centre wakes someone at night. What the client sees when something breaks, and what lands in their inbox on the first of the month. This page lists the features that handle those questions, with a one-line summary and a link to the details for each.
At the core is confirmation. A failed check is repeated from other regions, and an incident opens only when all two regions agree. Around it sit incident records with evidence, maintenance windows that keep planned work out of your uptime figures, and integrations that put the alert where your team already talks. For agencies there is a second layer: client workspaces with their own logins, white-label status pages, and a branded report generated per client.
Features are tiered the way the prices are. Free ($0) covers the basics with email, Discord and Google Chat alerts and one status page. Starter ($7) adds Slack, Telegram and Teams, custom domains and SSL checks. Pro ($29) adds escalation, webhooks, white-label pages and one branded monthly report. Agency ($59) adds client workspaces and an automatic report per client. Each feature page states its plan, and the full table is on the pricing page.
Checks currently run from two regions, and we add more as they go live. We would rather say that plainly than promise a map of dots we do not operate yet.
All features
Each page covers what the feature does, the settings that matter and what it does not do.
Multi-location checks
Amsterdam and London run the checks. A failure seen from one place is re-checked from the others before anyone is alerted, so one bad route does not wake you up.
Starter and above (Free: 1 region)Response time monitoring
DNS, connect, TLS, first byte and download timings for every check, charted per region, with alerts on the p95 instead of a single slow sample.
Charts on all plans, alerts on Pro and AgencyStatus pages
Public pages that update themselves from your monitors, with custom domains from Starter, subscribers, manual incidents and scheduled maintenance.
Free: 1, Starter: 3, Pro: 10, Agency: unlimitedClient reports
Uptime, incidents, response time, certificate and domain expiry on one page, generated on the 1st of the month. Starter gets a plain summary email, Pro one branded PDF, Agency a branded report for every client.
Summary email on Starter, one PDF on Pro, per-client on AgencyClient workspaces
Separate monitors, status pages, contacts and reports per client, with read-only viewer logins that see only their own workspace.
Agency ($59/month)White-label
Remove Tenium branding and add your logo, colours and footer from the Pro plan. Some tools sell the same thing as a roughly $250 add-on per page.
Pro and AgencyIncident management
Every incident records which regions confirmed it, the error, a response excerpt and the IP, with a timeline you can annotate and a link in each alert.
All plans; escalation on Pro and AgencyMaintenance windows
One-off, weekly or monthly windows hold back alerts and, by default, keep the downtime out of uptime figures and reports.
All plansIntegrations
Email, Discord and Google Chat on Free. Slack, Telegram, Teams and Mattermost from Starter. Webhooks on Pro. Zapier and PagerDuty on Agency.
Email, Discord and Google Chat on FreeTelegram alerts
Link a chat or group once and every incident arrives as a message with the error, the confirming regions and a one-tap acknowledge link.
Starter and upAlert escalation
Chain contacts with delays: Telegram or email first, a second contact after a few minutes if it is still open. An acknowledgement stops the chain. Available from Pro.
Pro and AgencyWhere features meet the job
Features rarely matter on their own; they matter in combination. A freelancer with a handful of WordPress sites mostly needs a keyword check, Telegram alerts and a status page. A studio promising uptime in a contract wants escalation and white-label pages. An agency with a dozen retainer clients wants the report to arrive without anyone remembering to send it. Pick the audience page closest to you and follow its links: agencies, WordPress site owners, online stores, DevOps teams, developers and business owners.
To see which kinds of check exist, go to monitoring types. To see how we stack up on price and scope against other tools, read the comparisons. Developers who want to automate any of this can start from the REST API overview.
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