Privacy policy

Last updated: 9 November 2026.

Who we are

The operator of Tenium, whose full registration details are given on every invoice and to any customer on request, is the data controller. Contact: [email protected].

What we collect

Account data: name, email, company, billing address and tax identifier if you want it on an invoice.
Configuration: monitor URLs, headers, contacts (emails, chat IDs) you enter.
Check results: status codes, timings, IPs, response excerpts on failure.
Usage: server logs with IP address and user agent, retained 30 days.

Why

To provide the service (contract), to invoice (legal obligation), to secure the service and improve it (legitimate interest). We do not sell data or use it for advertising.

Where

Servers are hosted in the EU (Amsterdam, the Netherlands, DigitalOcean). Checks run from the regions listed at /checker-ips, including the United States and Singapore; only the target URL and the result travel through those regions.

Processors

DigitalOcean (hosting), a payment partner (card payments), an email provider (transactional email), Telegram (if enabled). Each is bound by a data processing agreement.

Retention

Check history per plan (90 to 730 days). Account data for the life of the account plus the period that accounting rules applicable to the seller require for invoices.

Your rights

Access, rectification, erasure, portability, objection and complaint to your local data protection authority. Email [email protected].

Cookies

The marketing site sets no cookies. If you arrive through a referral, partner or promo link, the code is kept in your browser's local storage until you sign up. The app uses a session cookie required for login, and small cookies that remember a referral, partner or promo code and your chosen language.