Documentation

Everything you need to set up monitoring, alerts, status pages and reports, plus the REST API reference.

Getting started

  • Quick start — Create your account, add the first monitor and receive the first alert in under five minutes.
  • Importing monitors — Import monitors from UptimeRobot with a read-only API key, or from Uptime Kuma, CSV and JSON files, with a preview before anything is created.

Monitoring

  • Monitor types — Every check type Tenium supports, its options and which plan it needs.
  • Regions and confirmation — Where checks run from, how multi-region confirmation works and how to read regional results.
  • Cloudflare, WAFs and firewalls — Allow-list Tenium checks in Cloudflare WAF, Wordfence, Sucuri and server firewalls without opening the site to everyone.
  • Fetching the checker IP list — The source IP addresses Tenium checks run from, and how to fetch them programmatically.

Alerts

Clients

  • Status pages — Public status pages, custom domains, white-label, components and subscriber notifications.
  • Client workspaces — Separate monitors, contacts, status pages and reports per client, with scoped viewer access.
  • Monthly reports — Automatic PDF reports per account or per client, with branding, recipients and what each section contains.

API

  • API: authentication — Create API keys, authenticate requests, base URL, versioning and scopes.
  • API: monitors — List, create, update, pause and delete monitors.
  • API: incidents — List incidents, read details, acknowledge and add notes.
  • API: heartbeats — Ping URLs, start/fail/finish suffixes, payloads and creating heartbeats via the API.
  • API: webhook payloads — The JSON Tenium sends to webhook contacts when a monitor goes down, recovers or warns about an expiry, with headers and signature verification.
  • API: errors and rate limits — Error format, status codes, error codes and request limits.

Need help?

Email [email protected] or use the chat in the app. Response within one business day; Pro and Agency within a few hours.