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Give a month, get a month
Introduce a colleague. When they start paying, you both receive credit equal to one month of the plan they bought, up to $29.
How it works
Every Tenium account has a referral code, shown on the account's referral page. Your referral link is the normal signup link with that code on the end. Send it to someone who looks after websites, and when they sign up through it, the code is attached to their new account.
Nothing happens until they pay. The first time the new customer makes a successful payment for a plan, two things are credited at once: one month of that plan to their account, and one month of that plan to yours. The credit is capped at $29 each. You then simply see a lower invoice, or none at all, next time one is due.
A sample link looks like this, with YOURCODE standing in for your real one:
https://app.tenium.app/signup?ref=YOURCODE Your actual code is on the referral page inside your account. Copy the link from there rather than assembling one by hand.
What you each receive
The credit is one month of the plan the new customer buys, so a small plan earns a small credit and a big plan is capped. Here is what that looks like for each paid plan:
| Plan the friend buys | Monthly price | You get | They get |
|---|---|---|---|
| Starter | $7 | $7 | $7 |
| Pro | $29 | $29 | $29 |
| Agency | $59 | $29 (cap) | $29 (cap) |
Two worked examples. A friend buys Agency at $59 a month: a full month would be more than the cap, so you both receive $29. A friend buys Starter at $7 a month: you both receive $7, which covers a whole month of that plan for each of you.
The rules in plain words
- Referrals are for new customers. The person must be new to Tenium and arrive through your link.
- Credit follows the first payment. Free accounts and unpaid trials earn nothing.
- One month, capped at $29. The cap applies to each side of the referral.
- No self-referral. Your own second account, a colleague on the same company card, or a client you set up and pay for yourself does not count.
- Credit, not cash. It reduces future invoices. No withdrawals.
Where this fits next to the affiliate programme
The referral credit is a thank-you between customers. It is deliberately modest and it applies once per introduced customer. If you run a newsletter, a course, a WordPress community or an agency with many clients, you are likely better served by the affiliate programme, which is designed for audiences and pays recurring commission instead of one-off credit. The two are separate programmes with separate terms.
If you are an agency yourself, the most natural referral is another freelancer. Read what the agency plan includes before you pass it on so you can describe it accurately, and point them at the pricing page for the plans.
Who a referral suits, and how to make one
The people who tend to benefit most are those who already talk about this kind of thing: a freelancer who meets other freelancers, a developer with a Slack group of agency owners, a studio that subcontracts to others. The best introduction is specific. Instead of pasting a link, say what you use it for, for example that you get a Telegram message when a client's checkout breaks, and that the monthly report goes out by itself. Colleagues sign up when they can picture the benefit.
It also helps to be honest about fit. The free plan is enough for someone with a handful of sites, and the referral only pays out when they buy a plan, so there is no point nudging someone toward a tier they do not need. If they ask how we compare with what they use today, point them to the comparison pages, which list where other tools are better as well as where we are.
Getting your link
- Sign in and open the referral page in your account. Your code and ready-made link are there.
- Send the link to the person, or add it to a message of your own.
- They sign up, add their monitors and choose a plan.
- After their first payment both accounts show the credit in billing.
If you do not have an account yet, create one and you will find your code there.
Referral questions
When does the credit arrive?
After the referred customer makes their first successful payment. Signing up, starting a trial or staying on Free does not trigger anything. Both credits are applied together, and both accounts see the entry in their billing history.
Is the credit cash?
No. It is account credit that is deducted from future Tenium invoices. It cannot be withdrawn, transferred to another account or exchanged for money.
Can I refer myself or my own other account?
No. Referring your own other account does not earn credit. This programme is for real introductions between different people.
Is there a limit on how many friends I can refer?
There is no cap on the number of referrals in these rules. The cap applies per referral: credit for one referred customer never exceeds $29, for the referrer and for the new customer alike.
How is this different from the affiliate programme?
Referral credit is for customers who tell a colleague. The affiliate programme is for people with an audience, such as agencies with a blog, educators or hosting companies, and it pays a recurring percentage in cash. The two are separate and you apply to the affiliate programme on its own page.
Start with the free plan
30 monitors, no card. Share your link whenever you are ready.