UptimeRobot for agencies: what to switch to, and when to stay
UptimeRobot is a good monitor and its free plan is generous. Agencies usually leave for one reason: clients want to see their own sites, and the tool has no place for them. This page lines up the facts, the prices and the trade-offs.
Where UptimeRobot works well for an agency
The free plan gives 50 monitors with 5-minute checks for HTTP, keyword, ping and port, and there are native iOS and Android apps, also on the free plan. Paid plans add SMS and voice-call alerts, and the Scale plan checks every 15 seconds. It has a long track record and a large community.
If you monitor your own sites, stay inside 50 monitors and five-minute checks are enough, you may not need to change anything. Tenium Free has fewer monitors (30) at the same interval (5 min), so if you rely on the free tier for a large list of simple checks, theirs is the more generous one.
Where agencies hit its limits
UptimeRobot figures are the published ones we last checked (euro prices as it shows them to EUR countries). See the full comparison for the arithmetic and the date.
| What an agency needs | UptimeRobot | Tenium |
|---|---|---|
| Each client sees only their own monitors | No per-client workspaces. Login seats are for your own team: none on Solo, 3 on Team, 5 on Scale. | Client workspaces with read-only viewer logins on Agency ($59) |
| A monthly report under your brand | No branded client reports. Monthly email reports on Free stop after the first 3 months. | One branded PDF on Pro, one per client sent on the 1st on Agency |
| White-label status pages | Team and above (Solo has a custom domain, not white-label) | Pro and above ($29) |
| One-minute checks on the entry paid plan | Solo: €22 for 50 monitors, no login seats | Starter: $7 for 100 monitors, 2 seats |
| 30-second checks on 100 or more monitors | Team: from €41 (about $44) for 100 monitors, 3 login seats | Pro: $29 for 300 monitors, 5 seats |
| Telegram alerts | Solo and above | Starter and above |
What to switch to, by agency size
Up to 30 monitors, your own sites
Stay where you are, or try Tenium Free alongside it. 30 monitors with 5 min checks and email, Discord and Google Chat alerts cost nothing.
10 to 60 client sites
Pro at $29: 300 monitors, 30 s checks, 5 seats, 10 white-label status pages and one branded monthly report. Per-client reports are built by hand.
Clients who should log in
Agency at $59: 1000 monitors, a workspace per client with a viewer login, unlimited status pages and an automatic branded report per client on the 1st.
The price, computed
On published list prices, Pro at $29 is about 35% cheaper than UptimeRobot Team (about $44). Every comparison page shows the arithmetic.
For one-minute checks without white-label: Tenium Starter at $7 per month is about 71% cheaper than UptimeRobot Solo (50 monitors) at €22 (about $24) per month.
The prices are list prices, monthly billing, without tax. Yearly billing on Tenium saves up to 17%. Competitor prices change; check UptimeRobot's pricing page against ours before you decide.
What you give up by switching
Read this before the pricing. These are real reasons to stay.
A native mobile app
Tenium has a responsive web app. Alerts reach your phone through Telegram and email. See Tenium on mobile.
SMS and voice-call alerts
Alerts go to email, Telegram, Slack, Discord, Teams, Google Chat, Mattermost and signed webhooks. SMS and calls are not offered and not planned.
Fastest interval 30 s
UptimeRobot Scale checks every 15 seconds. Tenium does not go below 30 seconds.
A SOC 2 report
Tenium holds no SOC 2 report today. If a client asks for one, ask UptimeRobot for theirs.
Check locations
Checks currently run from Amsterdam and London. See the checker IP page for the live list.
Move in an afternoon
- Create a read-only API key in UptimeRobot (My Settings, API Settings) and paste it in the Tenium import. You see a preview and choose what is created; HTTP, keyword, ping, port and heartbeat monitors come across.
- Leave UptimeRobot running. Nothing in it is changed by the import.
- Re-add alert contacts and recreate status pages. Contacts, maintenance windows and status pages are not imported.
- Run both tools for a week, then cancel the old one after you have seen an alert handled.
- Step-by-step details are in the post Move your UptimeRobot monitors in 2 minutes and the import docs. For the decision itself, read UptimeRobot alternative for agencies: how to pick.
Questions from agencies leaving UptimeRobot
Is Tenium cheaper than UptimeRobot for an agency?
On published list prices, yes for the Team tier: On published list prices, Pro at $29 is about 35% cheaper than UptimeRobot Team (about $44). Every comparison page shows the arithmetic. The arithmetic and the date are on the comparison page.
Can I import my UptimeRobot monitors?
Yes, with a read-only API key. HTTP, keyword, ping, port and heartbeat monitors are mapped; the preview shows what changes before anything is created. On the Free plan, monitor types that start on Starter, such as heartbeat, are skipped.
Do my clients get their own login?
On the Agency plan ($59) every client workspace can have viewer logins that open directly in that workspace in read-only mode. UptimeRobot login seats are for your own team.
What if I need SMS or a mobile app?
Then Tenium is not the right tool: it has neither, and neither is planned. Stay with UptimeRobot or use another tool that offers them.
Start monitoring in two minutes
30 monitors free, forever. No credit card. Moving from UptimeRobot? Import your monitors in one click with a read-only API key.