Clients

Client workspaces

Separate monitors, contacts, status pages and reports per client, with scoped viewer access.

Client workspaces are available on the Agency plan.

What a workspace contains

  • Monitors assigned to the client
  • Contacts (the client’s own alert destinations, optional)
  • Status pages and their branding
  • The monthly report settings and recipients
  • Viewer users who can see only this workspace

Your own team members see every workspace. Viewers see one.

Creating a workspace

Clients → New client, enter a name and optional logo and domain. Then assign monitors from the monitor list (multi-select → Move to client) or create new monitors inside the workspace.

Viewer access

Invite a client contact as a Viewer. They receive a login that opens directly in their workspace, read-only. They can see monitor status, incidents, response times, status pages and reports. They cannot see other clients, billing, or alert contacts belonging to your team.

Reports per client

Each workspace has its own monthly report with the client’s logo and your footer, sent to the recipients you set. See Reports.

API

Workspaces are exposed as client_workspaces in the API. Monitors carry a clientWorkspaceId. Viewer API keys are scoped to their workspace.

← Status pages Monthly reports →