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Mattermost alerts, including self-hosted servers
Create an incoming webhook in Mattermost, paste its URL and incidents land in your channel. Your server must be reachable over https from the internet, because Tenium posts to it.
Down
DOWN · Client A shop
Client A shop · HTTP 503 Service Unavailable · confirmed from Amsterdam (AMS), London (LON)
Back up
SSL expiry
SSL EXPIRES IN 7 DAYS · Client A shop
SSL certificate for Client A shop expires in 7 days
Heartbeat missed
MISSED · Nightly backup
Nightly backup · No ping received for 26 min
Simulation: nothing is sent from this page.
Set it up
- 1
Create an incoming webhook
In Mattermost open Integrations, Incoming Webhooks, add one for your channel and copy the URL (…/hooks/…).
MattermostSaved - 2
Paste it in Tenium and press Test
Open Integrations, choose Mattermost, paste the URL, save and press Send test on the contact.
Save the contact first
- 3
Attach it to monitors
Keep it as a default contact or pick it per monitor. If a firewall sits in front, allow-list Tenium’s checker IPs.
Save the contact first
Interactive mock, nothing is saved.
What is in the message
- A short post: status, monitor name, summary
- A link to the incident or the monitor
Alert text is generated by Tenium and is currently English.
Plan and limits
- Available from Starter ($7/month)
- Included onStarter, Pro, Agency
- Outbound alerts per hour on your planFree 40 · Starter 300 · Pro 1,500 · Agency 6,000
- Alert delay before sendingAvailable on Pro and Agency
Good to know
- The post is plain text with a link, without buttons.
- The webhook URL must be reachable from the internet over https.
How alerts and escalation work
Contacts, routing, delays and acknowledgement are explained in the docs.
Mattermost FAQ
Does it work with a self-hosted Mattermost?
Yes, provided the incoming webhook URL is reachable over https from the internet. A server only reachable inside your network cannot receive our posts.
Which plan do I need?
Mattermost starts at the Starter plan, like Slack, Telegram and Teams.
Can I use the generic webhook instead?
You can, on Pro, if you want the full signed JSON to process yourself. The Mattermost contact is simpler: it posts a readable message with no code on your side.
Which plan includes Mattermost?
Mattermost is available from the Starter plan ($7/month) and on every plan above it.
How do I test Mattermost alerts?
Open Settings, Contacts and press Send test next to the contact. A message labelled TEST arrives within seconds. Add at least one monitor first, because the checker sends the alerts.
Can I delay Mattermost until nobody has reacted?
Yes, on Pro and Agency. Give the contact an alert delay in minutes: it fires only if the incident is still open then, and acknowledging the incident cancels it.
Other integrations
Connect your first channel in a minute
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