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Downtime alerts in Telegram, set up in a minute
Link a private chat or a group to the Tenium bot once. Every incident arrives as a message with the error and the confirming regions, and you can reply /ack from your phone.
Down
Tenium
🔴 DOWN · Client A shop · HTTP 503 Service Unavailable · confirmed from Amsterdam (AMS), London (LON)
reply /ack or acknowledge · open incident
Back up
SSL expiry
Heartbeat missed
Tenium
🔴 MISSED · Nightly backup · No ping received for 26 min · confirmed from Frankfurt (FRA)
reply /ack or acknowledge · open incident
Simulation: nothing is sent from this page.
Set it up
- 1
Press Connect in Tenium
Add a Telegram contact. Tenium generates a one-time link that opens our bot in Telegram.
TelegramSaved - 2
Press Start in the chat
The bot links that chat to your account and the contact turns verified. For a group, add the bot to the group and open the link there.
Save the contact first
- 3
Test, then attach to monitors
Press Send test on the contact, then leave it as a default contact or pick it per monitor. /status in the chat lists monitors that are down.
Save the contact first
Interactive mock, nothing is saved.
What is in the message
- Status emoji, DOWN or UP, monitor name and the error
- Regions that confirmed the outage and the client name
- A link to acknowledge and one to open the incident
Alert text is generated by Tenium and is currently English.
Plan and limits
- Available from Starter ($7/month)
- Included onStarter, Pro, Agency
- Outbound alerts per hour on your planFree 40 · Starter 300 · Pro 1,500 · Agency 6,000
- Alert delay before sendingAvailable on Pro and Agency
Good to know
- Bot commands: /ack acknowledges the latest open incident, /status lists monitors that are down.
- Acknowledging stops later escalation steps.
How alerts and escalation work
Contacts, routing, delays and acknowledgement are explained in the docs.
Telegram FAQ
Can I send alerts to a group instead of my own chat?
Yes. Add the bot to the group, then open the connect link inside that group. One contact can serve a whole team, and you can add one group per client.
How do I acknowledge an incident from Telegram?
Reply /ack in the chat or tap the acknowledge link in the alert. Acknowledging tells the team you are on it and stops further escalation steps.
Does Tenium read my other Telegram chats?
No. The bot only handles the commands sent to it (/start, /ack, /status) and posts alerts to the chat you linked.
Which plan includes Telegram?
Telegram is available from the Starter plan ($7/month) and on every plan above it.
How do I test Telegram alerts?
Open Settings, Contacts and press Send test next to the contact. A message labelled TEST arrives within seconds. Add at least one monitor first, because the checker sends the alerts.
Can I delay Telegram until nobody has reacted?
Yes, on Pro and Agency. Give the contact an alert delay in minutes: it fires only if the incident is still open then, and acknowledging the incident cancels it.
Other integrations
Connect your first channel in a minute
Start free with email, Discord and Google Chat. 30 monitors, no card.